How to Market Your Small Business With Content - May Roundup

Patrick McFadden • May 25, 2022

Let's kick off the month of May focused on marketing with content.


You know what I say, “you need to create content that works on business objectives”


The secret to winning the content marketing game isn’t quantity but intention.


The best way to produce content that achieves business objectives is to have it focus on the problems and desires of prospects and customers. It’s all about delivering independent value with content before you attempt to make the sale.


Experience tells me that for some of you this is going to be a challenge because content must be created for every aspect of the customer life-cycle by matching different kinds of content with the customer life cycle.


The Internet has disrupted the traditional sales process, allowing the prospective customer or client to begin research on their own terms via search and social media. This means savvy business owners or marketing departments must adapt to the information-empowered prospect in a fashion that more resembles courting than it does selling.


These posts aim to help you, your team, and your marketing service providers better understand how to develop content that serves a strategic marketing and business objective in route to your ideal client.


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How to Market Your Small Business with Content Posts

4 Steps to Deliver a Complete Content Marketing Experience

I made the following statement in some social channels recently — “The future of content marketing is less about the impact of words and more about the experiences created for the buyer.” The comment stirred quite a reaction. Many people fervently agreed while others simply wanted to know more. So, here’s what I mean by that statement.


How to Create Content That Engages: Start With Your Customer’s Journey

Content that engages is the hardest job these days, but when you plan your content with your customer journey in mind it pays off more often than not. Effective marketing now requires that educational content is part of the strategy conversation in almost every business.


Maybe You're Thinking About Content All Wrong

The topic for today’s instagram post is drawn from a conversation I had about content with Laura, a government contractor.⠀ I was recently pursuing a marketing strategy engagement for another company they operate when Laura emailed me to express her concerns about the topic.⠀


Content Has Become a Strategic Element of Marketing

It not only touches all aspects of your marketing these days but of your business as well. It really powers every step in the customer journey and is one of the most essential ways to position your business and create a relationship out there.⠀


5 Types of Content Every B2B Business Must Employ

As content becomes more important in the marketing mix, it must play an core role in your marketing strategy and marketing planning. You must think about your content achieving a business goal or objective. Building an asset to serve your organization over time.


Educational Content Is the New Referral

In order to thrive in today’s digitally driven business environment, service based business owners and professionals need to think and act more like media companies. I suppose to some degree this has always been true, but it is painfully so now that prospects have access to mounds of content and information.


How to Create a Content Strategy That Increases Web Traffic and Generate More Sales

Learn how to drive more traffic to your website and generate more sales from the visits you’re getting. Every organization is now a media company, which means there’s a growing number of marketers that must commit to producing content just like a publisher. Today’s prospects expect to find and search for the answers to problems or challenges they encounter.


The Importance of Educational Content in Your Marketing

I’m often talking about producing educational content as way for potential prospects to become aware of you and trust you. Today, educational content is the price of admission into a prospects world. If you’re not consistently producing high quality, useful content that addresses the questions, concerns and needs of your prospects and customers there’s a really good chance you won’t get found, stand out and gain the kind of trust needed to make a sale = grow your business.


The New Rules of Content, Marketing and Service

The new rules of effective marketing now requires that content is part of the strategy conversation in almost every business. The word content itself has a lot of hoopla around it today, making it difficult for many small businesses and organizations to think and approach it with the clarity needed and discover the role it plays in the customer life cycle.


Insight Over Information: Content Marketing

One of the biggest problems today is prospects feeling buried under all the information they have access to today. This creates another set of problems for owners and CEOs of small businesses because the person they're selling to is either very smart about what you are selling or very confused about what you are selling. ⠀

How To Get Clients To Seek You Out Using Content

Let me ask you a question: What if you could turn the tables and instead get clients to seek you out? Today it's more about being found and less about going out and hunting. I like to think of it as reverse prospecting.


What’s the Difference Between Content and Content Marketing?

The difference between the two—content and content marketing— is significant. Content by itself is just a tool. Plenty of companies have been using content to market their business for a long time, this isn’t anything new—whether it’s a proposal, ad, brochure, rack card, marketing kit, email, stationary, blog post or newsletter. Most of this content is entirely promotional, focused on the company: their products, services, accolades, features and benefits—not the customer or the information that they are most interested in and find valuable.


The Difference Between Content Marketing and Content Selling (and Why It Matters)

Both the marketing and sales world has changed over the past decade with the introduction of content and information sharing technologies. In order to learn more about this change and what marketing and sales people can do, I have created this post to talk about how tried and true content marketing tactics translate into the new practice of content selling.


7 Strategic Steps to Small Business Content Marketing Success

Here’s my take on strategic content marketing for small businesses and organizations. The need to produce content in marketing has grown as today is more about being found—earning attention—and less about going out and hunting. If you’re interested in marketing your business effectively (and who isn’t at this point), you can’t escape hearing about content marketing. It’s everywhere you look, or listen.


The Ultimate Content Marketing Strategy For Small Businesses

The greatest benefit to approaching marketing as a process is that you get to upgrade it systematically. I’ve been introducing this to our clients but today I want to give you an insider’s look at you how to make your content work for small business. Making your content a workhorse for your small business starts with establishing what I call “mini-wikipedia pages” on your website – which are focused on providing all the information a visitor could need or want on a single area of expertise or topic.


Educational Content Gets You Past The Gatekeepers

Certainly you've heard about using content in your marketing whether it's your website, graphics, videos, articles, documents, presentations, etc., if you're in business you can't escape it. But if not, let me give you a little more insight to get you working on your content strategy.


Content Changes How Your Ideal Clients View Your Solution and Business

Change how your ideal clients view your solution and business. In order to compete today, you must change the way in which you, your solution, and your business are seen by prospective clients.  To accomplish this, adopt the following one tip to be part of your marketing strategy.


Content Marketing Examples

Dental Practice Content Marketing Example

Handyman Company Content Marketing Example


Contact Your Marketing Consultant at Indispensable Marketing

If you’re a small service based business that needs help with content marketing for your business or your business’s online presence on Google and other search engines, at Indispensable Marketing we can help. We offer marketing strategy consulting, marketing audits, monthly marketing packages, consultations, exploratory calls or monthly local SEO servicesContact us for more information.


By Patrick McFadden May 2, 2025
Everyone is scaling outputs. Almost no one is scaling judgment.
By Patrick McFadden May 2, 2025
Ask anyone in tech where AI is headed, and they’ll tell you: “The next leap is reasoning.” “AI needs judgment.” “We need assistants that think, not just answer.” They’re right. But while everyone’s talking about it, almost no one is actually shipping it. So we did. We built Thinking OS™ —a system that doesn’t just help AI answer questions… It helps AI think like a strategist. It helps AI decide like an operator. It helps teams and platforms scale judgment, n ot just generate output. The Theory Isn’t New. The Implementation Is. The idea of layering strategic thinking and judgment into AI isn’t new in theory. The problem is, no one’s been able to implement it effectively at scale. Let’s look at the current landscape. 1. Big Tech Has the Muscle—But Not the Mind OpenAI / ChatGPT ✅ Strength: Best-in-class language generation ❌ Limitation: No built-in judgment or reasoning. You must provide the structure. Otherwise, it follows instructions, not strategy. Google DeepMind / Gemini ✅ Known for advanced decision-making (e.g., AlphaGo) ❌ But only in structured environments like games—not messy, real-world business scenarios. Anthropic (Claude), Meta (LLaMA), Microsoft Copilot ✅ Great at answering questions and following commands ❌ But they’re assistants, not advisors. They won’t reprioritize. They won’t challenge your assumptions. They don’t ask: “Is this the right move?” These tools are powerful—but they don’t think for outcomes the way a strategist or operator would. 2. Who’s Actually Building the Thinking Layer™? This is where it gets interesting—and thin. Startups and Indie Builders Some small teams are quietly: Creating custom GPTs that mimic how experts reason Layering in business context, priorities, and tradeoffs Embedding decision logic so AI can guide, not just execute But these efforts are: Highly manual Difficult to scale Fragmented and experimental Enterprise Experiments A few companies (Salesforce, HubSpot, and others) are exploring more “judgment-aware” AI copilots. These systems can: Flag inconsistencies Recommend next actions Occasionally surface priorities based on internal logic But most of it is still: In early R&D Custom-coded Unproven beyond narrow use cases That’s Why Thinking OS™ Is Different Instead of waiting for a lab to crack it, we built a modular thinking system that installs like infrastructure. Thinking OS™: Captures how real experts reason Embeds judgment into layers AI can use Deploys into tools like ChatGPT or enterprise systems Helps teams think together, consistently, at scale It’s not another assistant. It’s the missing layer that turns outputs into outcomes. So… Is This a New Innovation? Yes—in practice. Everyone says AI needs judgment. But judgment isn’t an idea. It’s a system. It requires: Persistent memory Contextual awareness Tradeoff evaluation Value-based decisions Strategy that evolves with goals Thinking OS™ delivers that. And unlike the R&D experiments in Big Tech, it’s built for: Operators Consultants Platform founders Growth-stage teams that need to scale decision quality, not just content creation If Someone Told You They’ve Built a Thinking + Judgment Layer™… They’ve built something only a handful of people in the world are even attempting. Because this isn’t just AI that speaks fluently. It’s AI that reasons, reflects , and chooses. And in a world that’s drowning in tools, judgment becomes the differentiator. That’s the OS We Built Thinking OS™ is not a prompt pack. It’s not a dashboard. It’s not a glorified chatbot. It’s a decision architecture you can license, embed, or deploy— To help your team, your platform, or your clients think better at scale. We’ve moved past content. We’re building cognition. Let’s talk.
By Patrick McFadden May 2, 2025
In every era of innovation, there’s a silent bottleneck—something obvious in hindsight, but elusive until the moment it clicks. In today’s AI-driven world, that bottleneck is clear: AI has speed. It has scale. But it doesn’t have judgment . It doesn’t really think . What’s Actually Missing From AI? When experts talk about the “thinking and judgment layer” as the next leap for AI, they’re calling out a hard truth: Modern AI systems are powerful pattern machines. But they’re missing the human layer—the one that reasons, weighs tradeoffs, and makes strategic decisions in context. Let’s break that down: 1. The Thinking Layer = Reasoning with Purpose This layer doesn’t just process inputs— it structures logic. It’s the ability to: Ask the right questions before acting Break down complexity into solvable parts Adjust direction mid-course when reality changes Think beyond “what was asked” to uncover “what really matters” Today’s AI responds. But it rarely reflects. Unless told exactly what to do, it won’t work through problems the way a strategist or operator would. 2. The Judgment Layer = Decision-Making in the Gray Judgment is the ability to: Prioritize what matters most Choose between imperfect options Make decisions when there’s no clear answer Apply values, experience, and vision—not just data It’s why a founder might not pursue a lucrative deal. Why a marketer might ignore the click-through rate. Why a strategist knows when the timing isn’t right. AI doesn’t do this well. Not yet. Because judgment requires more than data—it requires discernment . Why This Is the Bottleneck Holding Back AI AI can write. It can summarize. It can automate. But it still can’t: Diagnose the real problem behind the question Evaluate tradeoffs like a founder or operator would Recommend a path based on context, constraints, and conviction AI today is still reactive. It follows instructions. But it doesn’t lead. It doesn’t guide. It doesn’t own the outcome. And for those building serious systems—whether you’re running a company, launching a platform, or leading a team—this is the wall you eventually hit. That’s Why We Built Thinking OS™ We stopped waiting for AI to learn judgment on its own. Instead, we created a system that embeds it—by design. Thinking OS™ is an installable decision layer that captures how top founders, strategists, and operators think… …and makes that thinking repeatable , scalable , and usable inside teams, tools, and platforms. It’s not a framework. It’s not a chatbot. It’s not another playbook. It’s the layer that knows how to: Think through complex decisions Apply judgment when rules don’t help Guide others —human or AI—toward strategic outcomes This Is the Missing Infrastructure Thinking OS™ isn’t just about better answers. It’s about better thinking—made operational. And that’s what’s been missing in AI, consulting, leadership development, and platform design. If you’re trying to scale expertise, install judgment, or move from tactical to strategic… You don’t need a faster AI. You need a thinking layer that knows what to do—and why. We built it. Let’s talk.
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